Frequently Asked Questions
- Is there a long term contract?
- What are the benefits of using Eureka! Central by ScanAndHost?
- Can two or more users access the same document at the same time?
- What file types can be uploaded using Instant File in Eureka! Central?
- Is there a minimum order if ScanAndHost performs the scanning?
- Do I need special software, hardware or training to retrieve my documents?
- Is online retrieval safe?
- Where are my digital documents stored?
No.
Return to Top
2. What are the benefits of using Eureka! Central by ScanAndHost?
Through the ScanAndHost Eureka! Central program, you can access your entire library of scanned files 24 hours a day, 7 days a week from anywhere in the world. This includes documents that were previously held in storage facilities or even in the attic of your own home. It won't take 1-2 days to retrieve a stored document anymore. Our technology will let you find your documents without leaving your desk and even your own home. Your files will literally be at your fingertips.
Never misplace a file ever again. By utilizing our Eureka! Central software, your business can scan paper documents or upload electronic files whenever you’d like and upload them to your secure electronic File Cabinet. Or, if you would rather outsource your document scanning we will accommodate you. Then once you need to locate that document or file, find it using the Document Viewer in Eureka! Central anytime, anywhere.
Return to Top
3. Can two or more users access the same document at the same time?
Yes. In fact, multiple users can access the same file or document simultaneously.
Return to Top
4. What file types can be uploaded using Instant File in Eureka! Central?
You can upload virtually any electronic file using Instant File in Eureka! Central. The most common file formats used are PDF, Microsoft Word, Microsoft Excel, and any email application.
Return to Top
5. Is there a minimum order if ScanAndHost performs the scanning?
No. Regardless of your job size, we will process your order for you.
Return to Top
6. Do I need special software, hardware or training to retrieve my documents?
All you need is our Eureka! Central software (which is included at no additional cost) and an Internet connection.
Return to Top
7. Is online retrieval safe?
Yes, we use file encryption that is safer than online banking to deliver the images to you.
Return to Top
8. Where are my digital documents stored?
Unlike the way your paper documents or electronic files are stored, we store your digital documents on our servers at several different locations. This makes them impervious to disaster.
Return to Top