Frequently Asked Questions
- Is there a long term contract?
- What are the benefits of hosting our documents with ScanAndHost?
- Can two or more users access the same document at the same time?
- Can I print or e-mail the images?
- Is there a minimum order if ScanAndHost performs the scanning?
- Do I need special software, hardware or training to retrieve my documents?
- Is online retrieval safe?
- Where are my digital documents stored?
No.
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2. What are the benefits of hosting our documents with ScanAndHost?
Through the ScanAndHost Eureka! File Viewer program, you can access your entire library of scanned files 24 hours a day, 7 days a week from anywhere in the world. This includes documents that were previously held in storage facilities or even in the attic of your own home. It won't take 1-2 days to retrieve a stored document anymore. Our technology will let you find your documents without leaving your desk and even your own home. Your files will literally be at your fingertips.
Never misplace a paper file ever again. By utilizing our Eureka! software, your business can scan paper documents whenever you’d like and upload them through our secure portal. Or, if you would rather outsource your document scanning we will accommodate you. Then once you need to locate that document, find it using the ScanAndHost Eureka! File Viewer anytime, anywhere.
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3. Can two or more users access the same document at the same time?
Yes. In fact, multiple users can access the same file or document simultaneously.
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4. Can I print or e-mail the images?
Yes.
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5. Is there a minimum order if ScanAndHost performs the scanning?
No. Regardless of your job size, we will process your order for you.
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6. Do I need special software, hardware or training to retrieve my documents?
All you need is our Eureka! software (which is included at no additional cost) and an Internet connection.
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7. Is online retrieval safe?
Yes, we use file encryption that is safer than online banking to deliver the images to you.
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8. Where are my digital documents stored?
Unlike the way your paper documents are stored, we store your digital documents on our servers at several different locations. This makes them impervious to disaster.
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